As a part of the concerted global efforts to help slow the COVID-19 outbreak, we have reduced office hours and many employees are working remote. We will continue to actively answer your emails as quickly as possible.
- When will my order ship?
Expedited shipping orders are normally processed and shipped within 3 to 7 business days.
Please note: a business day is considered Monday through Friday. Shipping times are not guaranteed.
- How do I know my orderr ships?
When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimate delivery date(s).
- Where do you ship from?
All orders ship from our warehouse located in the United States.
- Can I ship to an international address?
Unfortunately, we are only accepting orders to the United States at this time.
Note: Any question, please feel free to contact us.
E-mail: service@saphirose.com
